I have been working with a wide range of law firms during my 12 years of practice. I started thinking about the qualities which make up the best law firms when I decided to open my own practice. Do you consider issues like workplace benefits, corporate culture and employee turnover rates when deciding best law firms? Or are you focusing on the qualities which affect the most valuable commodity of a law firm-the client? My belief is that the best law firms hire professional lawyers and staff with the highest standards of professionalism and the ability to work for their clients within their ethical limits.check out Kruger & Hodges Attorneys at Law
An effective leader is one key factor in having a successful practice in the law. A good leader will have a vision for the direction of the company, a commitment to serve its customers and a desire to find like-minded people who believe not only in the customers, but in the company’s brand. In my practice, I’ve found that effective leaders can change quickly with success and growth. They still lose contact with the very people they’ve been helping to develop into a profitable powerhouse. It’s easy to get from a weekly partner / associate lunches scenario to seeing a partner in the office rarely, if ever. Effective leaders at the best law firm have a good understanding of the legal work coming out of the office, its clients’ overall satisfaction and an awareness of the overall job satisfaction of the employees. With success and growth, contact with these important factors is easy to lose but good leaders will remain aware of these factors, even with the company’s exponential growth.
The best law firms have compassion for their customers too. As lawyers meet with clients at these companies, it is rarely about discussing the accomplishments of the solicitor. Rather, it listens to the concerns of your clients, determines their overall goal through the company’s representation and shows empathy towards their situation. Many lawyers look at their clients and see signs for the dollar. They are looking at the possibility of billing or the total fee they will earn on a contingency for a huge settlement. These attorneys fail to recall one of the lawyers’ most basic ethical considerations, acting in the client’s best interest. Because all the billable hours in the world at the end of the day will not make a practice successful if you don’t satisfy your clients and take good care of them. Companies with this mentality often have high turnover rates because they make THE priority to bill. They ‘re burning out their lawyers and bringing in brand new lawyers and forcing them to continue the cycle fresh. That can easily lead to customer dissatisfaction. They may not know which lawyer is representing them from one month to the next.